Last Updated: February 8, 2025
Who We Are
Cruises Made Simple LLC (“we,” “our,” or “us”) is a travel agency dedicated to providing seamless cruise and land travel planning services. Our website address is: https://cruisesmadesimple.com. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and other details necessary to process bookings.
- Non-Personal Information: IP address, browser type, pages visited, and other analytics data.
- Comments Data: When visitors leave comments on our site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our website, including login preferences and comment form data.
- Media Data: If you upload images to the website, avoid embedding location data (EXIF GPS), as visitors can extract such data.
- Embedded Content: Articles may contain embedded content (e.g., videos, images, articles) that behave as if you visited the originating website, which may collect your data.
- Financial Information: To mitigate fraud and ensure travelers have sufficient funds before processing payments, we utilize Stripe’s secure financial connection services. This allows us to verify account ownership and confirm available funds in a secure and encrypted manner.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and manage bookings and travel arrangements.
- To communicate with you regarding your inquiries and reservations.
- To improve our website, services, and customer experience.
- To comply with legal obligations and prevent fraud.
- To recognize and approve follow-up comments automatically.
- To verify account ownership and available funds for payment processing securely.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Travel suppliers, cruise lines, hotels, and other third parties were necessary to fulfill your booking.
- Service providers assisting in business operations (e.g., payment processors, IT services).
- Legal authorities when required by law or to protect our rights.
- Automated spam detection services for visitor comments.
- If you request a password reset, your IP address will be included in the reset email.
We do not share travelers’ financial information with any third parties. All data is handled in compliance with industry security standards to protect our clients’ privacy and ensure a seamless booking experience. The information collected through our Payment Authorization Form is stored in compliance with industry standards.
4. Data Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission is 100% secure.
5. Your Choices and Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing communications at any time.
- Disable cookies through your browser settings.
- Request an exported file of the personal data we hold about you if you have an account or have left comments.
- Request erasure of personal data, except for data retained for administrative, legal, or security purposes.
6. Data Retention
- Comments and metadata are retained indefinitely to facilitate automated approvals.
- Registered users can view, edit, or delete their personal information, except for usernames.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Cruises Made Simple LLC
201 Beacon Pkwy W, Ste 317, Birmingham, AL 35209
info@cruisesmadesimple.com
205-774-1230